One student Don is assigned to each floor of the residence. His/her role is to provide leadership and maintain discipline within the residences. They are also available to all residents for assistance and support in all aspects of residence living. Dons take an active role in the quality and enrichment of residence life, and show a personal interest in the residents on their floor. The Dons report to the Residence & Student Life Coordinator.

• A full-time student;
• A resident, just like you, who has lived in residence for at least one year;
• An administrator; and
• A resource person who can refer you to the services you need

• They are community builders;
• They are peer helpers;
• They intervene during conflict situations on your floor, and inform the Residence & Student Life Coordinator when necessary;
• They listen to you when you are happy, down or homesick;
• They promote and encourage your participation in curricular and extra curricular activities;
• Work to ensure that community standards, such as respect for others and reasonable noise levels are developed and maintained;
• They act as mediators and encourage communication and support between you and the other residents.

• By helping you find your way around the campus and by answering your questions;
• By presenting you with opportunities to meet your floor mates and help you familiarize yourself with your new environment;
• By informing you of appropriate support services on campus such as Counselling Services, Health Services, the AccessAbility Office and other resources;
• By helping ease the transition of living in residence with your roommate;
• By listening to you when you are happy, down, or homesick; and
• By informing you of activities in residence and elsewhere on campus.

• They do have occasional bad days, personal problems, and school work overloads just like you;
• They are bound by the same rules in residence as you are;
• They are not babysitters;
• They are not parents, floor cops, maids, or repair people;
• They need your help to build a healthy community life; and
• They will not be present on the floor at all times.

• You will be part of a diverse community in residence;
• Your Don strives to be consistent with all other Dons in residence;
• You can expect your Don to use and disclose confidential informational only as is necessary and proper in the discharge of his/her functions and responsibilities, or as required by law.

• Answer your messages within a reasonable time frame;
• Hold floor meetings on a regular basis;
• Organize floor activities;
• Participate in floor activities and interests;
• Be available, accessible and approachable;
• Smile; and
• Be consistent

• Have fun and enjoy living in residence;
• Take responsibility for your actions;
• Participate in floor activities;
• Keep him or her informed of any problems or potential problems, as minor as they may seem;
• Report solicitors and canvassers;
• Tell him or her about strangers on the floor; and
• Go through him or her for all situations on the floor, from medical emergencies to noise complaints to theft.

• First aid and CPR;
• Peer counseling;
• Community building;
• Administration;
• Leadership;
• Communication; and
• Teamwork
• Your Don is not trained as a professional counselor or mental health professional. Dons will often refer students to on-campus resources such as Counseling Services, Health Services, the AccessAbility Office or other resources to provide the professional counseling and assistance students may need or want.