Academics
Classroom AV Support

Classroom Notices:

*For classroom AV support, please click on the options below for helpful information.

  1. Start at the Home screen (as shown below – if you are not at this screen press the Home button until you see a screen similar to below).

Classroom Touch panel home screen
Media Folder: 
Media Root

 

  1. Press the Room PC Presentation button. When you press this button it will perform multiple tasks: turn on the projector(s), put the screen(s) down if needed, select the podium’s PC, turn on audio, and unmute the microphones if available.
  2. Press a key on the keyboard or move the mouse to ensure that the podium PC is awake.
  3. Start the lecture.
  1. Connect your laptop to the system via the supplied cables (hanging from the side of the podium). There are both HDMI and VGA with Audio connections available.
    1. For HDMI, connect the cable to the laptop. This will send both video and audio to the system for presentations.
    2. For VGA connections, connect the VGA cable and the audio cable to your laptop to get both audio and video through the system.

                                  

Laptop Connectors
Media Folder: 
Media Root
  1. Start at the Home screen (as shown below – if you are not at this screen press the Home button until you see a screen similar to below).

Classroom Touch panel home screen
Media Folder: 
Media Root
  1. Press the Laptop Presentation button. When you press this button it will perform multiple tasks: turn on the projector(s), put the screen(s) down if needed, select the laptop, turn on audio, and unmute the microphones if available.
  2. The system should automatically switch to whichever input you have connected (HDMI or VGA) but if it does not, select the appropriate connection as needed.

Podium touch panel Presentation screen
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  1. Start the lecture.

There are multiple options to play DVDs:

  1. Using the DVD/Blu-ray in the podiums *Currently only availble in SJ1 excluding 2011
  2. Using the pre-wired DVD drive in all podium
  3. With a laptop. *if equip
  4. DVD/VHS combo player available for loan from the library
  5. External DVD-ROM drive available for loan from the library.

Using the DVD/Blu-ray player in the podium

  1. Start at the Home screen (as shown below – if you are not at this screen press the Home button until you see a screen similar to below).

Podium Touch panel Home screen
Media Folder: 
Media Root
  1. Press the DVD/Blu-ray Presentation button. When you press this button, it will perform multiple tasks: turn on the projector(s), put the screen(s) down if needed, select the DVD/Blu-Ray Player, turn on audio, and unmute the microphones if available.
  2. If you are not seeing the players home menu press the eject button to turn the player on and open the tray.
  3. Load your DVD/Blu-ray into the tray (located on the left side of the podium).
  4. Close the tray with the eject button and the disc will load.
  5. Navigate the disc using the controls on the touch panel as required.

If using the pre-wired DVD drive in the podium:

  1. Each podium has a DVD-ROM drive built into the podiums located near the touch-panels.
  2. Press the gray button to open the drive.
  3. Insert your DVD or CD into the drive.

DVD Rom Tray
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Media Root
  1. Insert DVD into the drive with the label facing up. Make sure the DVD snaps into place.
  2. Close the DVD tray.
  3. The PC should read the DVD and provide a prompt asking what you want to do.
  4. If you do not get a prompt, the DVD may have been read but the prompt may not have shown. To check for the DVD, open Windows explorer (pinned to the bottom bar). Locate the DVD under "This PC" and then double click on the DVD to starting playing.

Windows Explorer icon
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Media Root
Note: If using your laptop, you can follow the instructions on your laptop to play the DVD.
  1. To play music through the system, you can insert a CD/DVD into the pre-wired DVD drive in the podium or connect a music player to the VGA audio connection.
  2. From the Home screen, press the connection type you will be using.
  3. If you do not want the projector on or the screen down during this time, go to Room Setup and turn the projector off and put the screen up.
  1. Each podium has multiple USB ports available for use. In SJ1, these ports are located to the left of the monitor. In SJ2, these ports are located to the right of the monitor.
  2. Insert your USB device into one of these ports.
  3. The podium PC should detect the USB device and configure it as needed. *Note: This can take a little bit of time to complete.

*A document camera is connected in SJ2-1004 which is in the drawer on the right hand side.

*For all classrooms excluding SJ2-1004, a document camera is available for loan from the library, which can be used in all classrooms.

Epson DC-12 Document camera
Media Folder: 
Media Root
  1. For all classrooms excluding SJ2-1004, connect the power and the laptop HDMI connection from the podium to the document camera.

DC-12 Connectors
Media Folder: 
Media Root
  1. Turn on the document camera via the power button on the unit.

D-12 Buttons
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Media Root
  1. Start at the Home screen (as shown below – if you are not at this screen press the Home buttom until you see a screen similar to below).

Classroom Touch panel home screen

  1. Press the Laptop Presentation button. When you press this button it will perform multiple tasks: turn on the projector(s), put the screen(s) down if needed, select the podium PC or laptop, turn the audio on, and unmute the microphones if available..
  2. The system should automatically switch to whichever input you have connected (HDMI or VGA) but if it does not select the appropriate connection as needed.

Presentation Selection Screen

  1. Start the lecture.

*Classrooms in SJ1 do not have microphones

*All classrooms in SJ2 have podium microphones. SJ2-1002, SJ2-1004, and SJ2-2002 also have wireless microphones.

*If you are using the podium PC or your laptop, follow the instructions for that usage first as this will turn on any available microphones.

 

Using the microphones:

  1. On the bottom of the touch panel display, you will see a black bar with the presentation volume level, a speaker icon, and a microphone icon (if the room is equipped with microphones).

Touch Panel audio control bar
Media Folder: 
Media Root
  1. If the presentation volume and microphones are muted, you will see the icons with a red line through them. Turn on both the presentation volume and the microphones by pressing the icons.
  2. Press the Room Setup button on the touch panel to view the controls for the individual microphones.

Microphone Settings
Media Folder: 
Media Root
  1. Check the microphone icon to ensure it is not muted. If it is muted, there will be a line through the icon -- press the icon for the desired microphone to unmute it.
  2. Adjust the volume for the desired microphone as required using the plus and minus icons.

*This room can also be used as a standard classroom to do so, follow the instructions for your desired usage.

* For collaborative work in which groups can connect their laptops, tablets, or phones to the system and share their screen on the TV's, follow the instructions below.

  1. Start at the Home screen (as shown below – if you are not at this screen press the Home button until you see a screen similar to below)
  2. Select the Collaborate mode to get started. This will turn all the TV’s and projector, enable audio on the system, select the podium PC and allow for five separate displays to be used in the room.
  3. Once the TV’s are on, you should see a display similar to below which will give instructions for getting started with a connection. NOTE You must be on Eduroam to make a connection.

Sample Via start Screen
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Media Root
  1. When connecting from a computer on Eduroam you can go to the address showing as Room Name in any web browser and then follow the instructions.

OR

When connecting from a mobile device such as a smartphone or tablet you can install the application from the appropriate application store (Google play, Apple App store etc.) and then scan the qrcode or enter the room name and room code as shown above.

  1. After you have connected, use the application or web interface as desired.

The library has a number of devices and accessories available for loan which can be used in the classrooms and more items are being added regularly. These items include:

  • A Windows laptop with an HDMI and VGA connection.
  • A DVD/VHS player which can be used like an HDMI laptop connection in the classrooms.
  • A document camera which can also be used like a laptop connection.
  • Video adapters including Thunderbolt to HDMI, and Thunderbolt to VGA.
  • A webcam which can be connected to the USB ports in the podium for video conferencing *Note: If you are using video conferencing which requires software installed, please contact IT prior to usage so the software can first be installed and/or verified on the system.
  • An external DVD-ROM drive which can be connected via USB.
  • A presentation remote, which will allow you to control your presentation via a remote instead of using the keyboard at the podium, if desired. *Note: These remotes do not work with all presentation software, so please test before the lecture.

If you do not have audio on the system after following the instructions in this guide, there could be several reasons.

  • First check that the audio on the PC or your laptop is not muted.
  • If you are using your laptop, make sure that the output is going through the HDMI connection: The output can be found on Windows machines by right clicking on the speaker icon and then selecting playback devices. You should see a Crestron device listed -- ensure that it is selected as the default player. For Apple laptops, the audio output can be found in System Preferences -> Sound, then the output tab, and select the HDMI connection, which may also say Crestron depending on your version.
  • If the podium PC is showing a red X on the speaker icon in the system, try pressing CTRL+SHIFT+WIN+B. This will force a refresh on the video and audio and the red X should disappear.
  • If you are still having problems, please call.

If the video is not showing on the projector(s) but is showing on the podium or vice versa, try pressing the Windows key + P. This will show a project window on the right hand side of the display with options of PC screen only, duplicate, extend, and second screen only. Click on the duplicate selection and you should now see the display on the projector(s) and the podium. If you still do not see the display, please call.

If you have followed the instructions for playing a DVD and are still having problems, there could be a problem with the DVD. If you remove the DVD and view the bottom part of the disk from multiple angles, you will likely see smudges and/or scratches on the disk. Using a microfibre cloth, clean the disk as best as possible using straight, smooth motions from the centre out. Try the disk again, if the disk is still not working, you can bring it to IT to be cleaned. Note: This process can take some time and cannot be done during a class.

If you are experiencing any issues with the hardware such as the computer, keyboard, mouse, touch panel, etc., please call for assistance.

If you are having a problem with the computer, restart the computer to see if that resolves the issue. Click on the start button in the bottom left corner, select the power button, then select restart. If you are not able to get to that point, please call support.

If one of the projectors is not showing the display but the other is, the projector may not be selected for showing the same display. Follow the instructions for starting a presentation using the podium PC or laptop, as needed. If this still does not resolve the issue, please call support.

If you are experiencing issues with the TV's not displaying a black screen or not displaying the wireless connection instructions for usage in collaboration mode. First Press the Home button on the touch screen to return to the Home screen and then press the "Collaborate Mode". If that does not resolve the issue try pressing the "Split into Groups" button twice, this will turn the TV's to the PC or Laptop display whichever is connected then back to the collaboration displays. If this still does not work, go to room setup and there is a button labeled "KarmerX Reboot" where the X is the TV number for each display, if you press and hold the individual buttons for approximately 5 seconds a label will show that states "Device Restarting Now!" and you can release the button and the device at that TV will restart. If this still does not resolve the issue, please call for support.

  • 2018-12-18 - The phones in SJ2 rooms have been moved to the side of the podiums
  • 2018-11-19 - SJ2-2007 an error on the system was turning the amplifier off resulting in no audio. Code was changed to resolve the issue
  • 2018-11-19 - An issue with the projector in SJ2-2003 was preventing control of the projector and has been resolved
  • 2018-11-15 - SJ1 classrooms audio was adjusted to provide louder audio when needed
  • 018-11-02 - SJ2-2007 Projector has been replaced with a quicker and brighter projector
  • 2018-10-26 - Timed automatic shutdowns in all classrooms (excluding SJ1-2011) has been removed as it was causing usage issues  
  • 2018-10-25 - After an investigation the amplifier in SJ1-3016 was detremined to be failing and was replaced
  • 2018-10-01 - SJ2-2007 had a hardware failure and was down from 1am-11:30am and was up and operational at 11:30am
  • 2018-09-25 - SH1001 there was an issue with the wiring in the Boardroom and the issue has been addressed.
  • 2018-09-24 - A new brighter projector has been installed in SJ1-3016
  • 2018-09-20 - A new brighter projector has been installed in SJ1-3020
  • 2018-09-14 - An issue with the projector in SJ2-2003, which is causing the projector to shutdown suddenly is being investogated.
  • 2018-07-12 - A Hardware Failure has occured on the system in SJ2-1002 replacement parts are being shipped and the system should be online soon.
  • 2018-07-10 - All classrooms in SJ2 (Excluding 1004) now have integrated DVD/Blu-ray players.
  • 2018-06-15 - All classrooms in SJ1 (Excluding 2011) now have integrated DVD/Blu-ray players. Updated usage notes will follow on this page.
  • 2018-06-05 - Rollout of recepticals on all podiums has begun and all podiums will have recpticals by end of August.
  • 2018-04-19 - SJ1-3014 Projectors replaced with brighter units
  • 2018-04-18 - A bug was discovered on the touch panels and was fixed
  • 2018-04-02 - A new brighter projector has been installed in SJ1-2009
  • 2018-03-30 - A new brighter projector has been installed in SJ1-3027
  • 2018-03-20 - 3014 Programming updated with fixes and new Autoshutdown functionality
  • 2018-03-19 - New software installed in all classrooms for playing DVD due to discovery of bug in previous software
  • 2018-03-16 - New functionality is being rolled out to all classrooms in which all AV will turn off automatically when the projectors are turned off (1 minute warning is presented to allow for cancelling)

*If the issue continues, call ext. 40273 to reach IT Support. If we are not able to answer please leave a message and we will call you back ASAP

*You can download an offline copy of these instructions at SJU Classroom AV Manual.

When you are finished in the room:
1. Please shutdown the AV system (projectors, screens up, etc.) by selecting Shutdown or AV off in the top right corner of the touch screen. This will turn everything required off. 
2. You DO NOT need to turn the computer off.

There are two different types of podiums used at St. Jerome’s University and they are different by building. Below you will find the podium layouts for SJ1 and SJ2 classrooms.

SJ1 - Podium

Podium Layout in SJ1
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Media Root

SJ2 - Podium

Podium Layout SJ2
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